Success stories

We believe that our hospital provides outstanding care to patients needing treatment, but don’t take our word for it; see what others think about the services we deliver.

Read a selection of our patient testimonials below, and discover the positive impact that treatment with us can have on your quality of life through the personal stories of previous patients.

  • On Wednesday I came in for an x-ray and from the minute I walked in the door the lady on reception noticed I was feeling and looking very ill, and could hardly get my breath. She was so kind to me and offered to help me to my x-ray. When I went in for my x-ray I was treated with the utmost kindness; there are no words to tell you what that kindness meant to me. Thank you all so, so much for being there for me.

    Patient, January 2018

  • I came in on Friday 30th June for an operation and I would like to thank the Day surgery team. I was made to feel at ease as soon as I walked in the door due to the friendly staff working here. After being sent home after the operation I received my after surgery care call on Saturday morning – the lady I spoke to genuinely seemed to care. I had to ring the out of hours care team on Saturday night due to a couple of issues, but I instantly felt at ease after speaking to the lady. Not only did she ring me back that evening to pass on information and advice that she had found for me, but she also phoned this morning to find out how I was feeling. Everything advised worked and I am feeling much better. I cannot thank the team enough for your care and kindness – a team that seem to go above and beyond. Thank you again.

    Patient, July 2017

  • Amazing and kind hardworking staff. I have recently had an gastroscopy done in the endoscopy unit at St Mary’s. From the moment I walked into the building I felt secure…

    Patient - April 2017

  • I visited this department at around 7pm on a Thursday evening with a bad cut to my knuckle and finger. I was checked in promptly and kept informed of waiting times on the board. The 90 minute wait was only around 20 minutes before I was called, treated, dressings in place and on my way home.

    Patient - March 2017

  • Had the misfortune to have to use the service twice. Staff always reacted appropriately and escalated situations that required it. Nice staff doing their best with what they’ve got.

    Patient - November 2016

  • On the recommendation of my GP we attended the Treatment Centre today. We got there for opening at 08:00 hrs and found the service fast and friendly. We were in, treated and out again in 40 mins.

    Patient - February 2017

  • I had a cataract operation yesterday afternoon. The kindness and care I received from all the staff was quite exceptional both before and after the operation. Lovely coffee and the warm blanket was much appreciated. The follow up call this morning was very reassuring. I have absolutely no qualms now about getting the other eye done. A big thank you to everyone involved.

    Patient, January 2017

Case studies

St Mary's NHS Treatment Centre - Success Story - Mark Wilkie

Liss runner looks forward to being back on the road after operation

A former half-marathon champion from Liss is looking forward to running again following his successful operation at St Mary’s NHS Treatment Centre.

St Mary's NHS Treatment Centre - Success Story - Ian Hooper

Care UK patient urges other men in pain to seek help

When successful businessman and devoted dad Ian Hooper injured himself caring for his daughter he tried to ignore the pain and avoid surgery. But now he’s encouraging other men to stop being brave and to get the help they need.

 All surgery will proceed as planned

Please also be aware that we are not affected by the NHS announcement to cancel all non-urgent surgery; if you are booked in for an appointment or surgery with us it will still go ahead.