Our current waiting times

First appointment From appointment to treatment*
3-4 weeks N/A
*This will be dependent on how long it takes for your consultant to agree your treatment plan, following your consultation and the results of any tests.

Please note: waiting times displayed are indicative and can change on a daily basis.


You have the right to choose where you have your NHS treatment.

At St Mary’s NHS Treatment Centre we offer free NHS treatments to all patients. You are not required to pay if you are an NHS patient and have been referred for treatment by your GP.

If you are unable to receive the treatment you need on the NHS, but don’t have private health insurance, look for this Available for Self Pay icon to discover the option of paying for yourself.

Click here for more information about self pay


This outpatient service is for patients aged 16 and over. We offer triage, diagnosis and non-surgical treatment for ear, nose and throat problems.

Available for Self Pay Ear wax removal

Ear wax is a natural bodily secretion which, if it builds up, can cause problems with hearing, ear ache, tinnitus and dizziness. In most cases it removes itself, but in others it may have to be removed by a trained ENT health professional.

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Please note: this form does not start the referral process – ask your GP to refer you to us if this is your choice.
This email account cannot provide any medical advice and is monitored between 9:00am – 5:00pm, Monday to Friday.
In case of emergency, always call 999.